Privacy


Privacy Policy

At Scan & Care, operated by CVP Innovation S.r.l. (Via IV Novembre, 34 – 84084 Fisciano, SA – Italy, VAT No. IT06122300657), we respect your right to privacy and are committed to protecting the personal data of our users in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Italian law.

We assure you that all information submitted while using our website or services will be treated confidentially and used solely for legitimate purposes related to the provision and improvement of the Scan & Care service. We do not sell, rent, or disclose your personal data to third parties except where required by law, regulation, or governmental authority.

1. Data Controller

The Data Controller is CVP Innovation S.r.l., with registered office at Via IV Novembre, 34 – 84084 Fisciano (SA) – Italy. For any questions or requests regarding the processing of your data, please contact us at info@scanandcare.com.

2. Data We Collect

We may collect and store the following personal data necessary for the creation and management of your Scan & Care account and for the proper operation of our services:
- Email address used for registration and communication.
- Password, securely stored using one-way hashing and encryption.
- First name, last name, and title (if provided).
- IP addresses associated with account access (first, last, and most recent login).
- Billing and company information provided during payment (address, company name, email, and payment account details).
- Browser information (user agent), referring website, and visited pages.

We do not collect or store sensitive data such as credit card details. All payments are processed via secure third-party payment gateways compliant with PCI-DSS standards.

3. Purpose and Legal Basis of Processing

Your personal data is processed solely for the following purposes:
- To provide access to your account and purchased services.
- To manage administrative, technical, and billing operations.
- To ensure system security and prevent fraudulent or abusive activities.
- To send essential service communications (account notifications, maintenance alerts, etc.).
- To improve user experience and enhance platform performance.

With your explicit consent, we may also send updates, promotions, or newsletters regarding new Scan & Care features, which you may unsubscribe from at any time.

4. Data Retention

Personal data is retained only for as long as necessary to achieve the purposes listed above or to comply with legal obligations. If you delete your account or request data erasure, your data will be securely deleted or anonymised, except where retention is required by law.

5. Data Security

We adopt appropriate technical and organisational measures to protect your personal data, including encryption, access control, regular backups, and hosting within the European Union in GDPR-compliant facilities.

6. Cookies

To improve website functionality and user experience, Scan & Care uses cookies (small text files stored on your device). Cookies allow the site to remember user preferences such as login sessions or language settings.

We use cookies for the following purposes:
- To maintain your login session.
- To remember your cookie consent choice.
- For analytics and advertising services (e.g., Google Ads).

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit website functionality.

7. Third-Party Websites

The Scan & Care website may contain links to external websites operated by third parties. This Privacy Policy does not apply to those websites, and CVP Innovation S.r.l. is not responsible for their content or privacy practices.

8. Data Subject Rights

You have the right to:
- Access, rectify, or erase your personal data.
- Restrict or object to its processing.
- Receive a copy of your data in a portable format.
- Withdraw consent at any time (without affecting prior lawful processing).

To exercise your rights, contact us at info@scanandcare.com. If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

9. Updates to This Privacy Policy

CVP Innovation S.r.l. reserves the right to modify this Privacy Policy at any time. Updates will take effect upon publication on this page. We encourage you to review this section periodically to stay informed about how Scan & Care protects your personal data.

Contact

CVP Innovation S.r.l.
Via IV Novembre, 34 – 84084 Fisciano (SA) – Italy
VAT No. IT06122300657
Email: info@scanandcare.com
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